Writer, blogger, self-proclaimed Photoshop expert, frustrated developer and game designer. Alex has worked as a Supervisor – Community Game Master for IP E-Game Ventures, Inc. He also has owned and operated a web-blog service Seitoukai.NET, as well as a paid hosting service Cyber Connect Media.
Currently, Alex resides in Manila, Philippines working for Axis Global Interactive as a Product Development Officer which tasks are focused on game design, customer support operations and community development and management.
This site, A Certain Sakura Index and the emerging Sakura Index Network is a personal pet project that came off from his being a fan of Japanese Animation, Games and Culture.
His spoken languages are English and Filipino. He is currently studying Japanese (Elementary 3), and is planning to take the JLPT sometime around next year– and pass… hopefully. ^^;
My Clients in Sakura Index
I usually work with people who have an interest in games and in the Japanese Culture as a whole. I share with them my server and other resources, or even provide content when available.
For gaming, I work with both MMO Site and Reimarufiles in providing content (and in the case of Reimarufiles, server hardware) for their sites. Back2Gaming comes in mind when joining press conferences with regards to gaming and computer accessories.
One of the game projects that I had participated (as Crosse) in was with the fan community of Ar tonelico, A Reyvateil’s Melody. With a fanfic that Dexas made wizzardx, ther project leader, was able to produce an Ar tonelico doujin VN, Ar tonelico: An Ordinary Life. This kickstarted a few years back, and is in dire need of a revival (though I admit, I had a part of its slowdown, too… lol. sorry wizzie ^^;)
EM-TECH Seminar, De La Salle University (Aug.6, 2011) – Guest Speaker. Discussed about careers in the Game Industry and tips on how to get in.
BrewRATS Live! DigRadio (Aug.14,2011) – Guest. Along with Chad, Vincent and Billy. Discussed about Video Games and Anime, in various topics like their effects, benefits, and issues revolving around them. General discussion only.
I’ve written a review article for Playground Magazine about the anime Final Fantasy Unlimited. I’m currently looking for my copy of the article so I can scan it and upload it later. ^^;
Contact and Social
You could contact me usually though email. I usually reply in at about two to three days. If it does not happen, it would probably has been buried deep in my mailbox. Just resend the mail by then. 😀
Alternatively, you could also find me in social networks and communities, so feel free to message / add or follow.
October 2011 – Present (Makati City, Philippines) Quality Assurance Specialist / Customer Support Specialist Square Circle Triangle
Ensures websites that roll out of production are working across all browsers
Layout / Design Fidelity
Backend Data Functionality
Created a report template for testing new sites.
Create test cases on-the-fly on a case-by-case basis.
Assist Customer Support in managing support tickets.
Create tutorial videos, infographic tutorial images to help assist clients in using product features.
June 2010 – October 2011(Ortigas, Philippines) Product Development Officer (previously Game Development Associate)
To discover and foster innovation providing the users of best applications, satisfying their ever changing web demands.
Role tasks and core responsibilities:
Conceptualize and design new game systems for the game, as well creating the design documents accompanying it.
Design and implement test cases for the module assigned for testing
Assist in lead content writer in creating story, lore, quests, item names, and in UI copy.
Assist in lead analyst in providing analytics for the players in the game.
Hire, Train, Manage and evaluate On-The-Job-Trainees to assist us in certain aspects of game development and marketing.
Conceptualize and implement community engagement schedules for the game community for retention.
Manage customer support commitments for community retention
Our projects are:
Endless Chaos – This facebook RPG aims to be one of the best hardcore games in the Social Gaming market today. To date, this game will be the first of its kind: to be the only real role-playing game on Facebook.
Avatinis – This application allows you to place your face over a computer generated art / cartoon, generating a caricature of you as a character.
October 2007 – May 2010 (Makati, Philippines) Supervisor – Community Game Masters
IP E-Games is a publicly listed company in the Philippine Stock Exchange (PSE: EG) which operates the online gaming business unit of IPVG Corp. IP E-Games is ranked as the leading online games publisher in the Philippines and holds the top titles including RAN Online, Cabal Online, Audition Dance Battle, and Presidential Award recipient Korean game Granado Espada. Other games include Korean adventure games such as Dragonica and Nostale Online. The casual games of IP E-Games are published under X-Play Online Games Inc. (X-Play). IP E-Games strategic minority investors include the Philippine Star Group and E-Store Exchange (an affiliate of GMA7).
Role tasks and core responsibilities
My life as a Game Master for IP E-Games would revolve around a few core principles that we would do on a daily basis:
Provide qualitative customer feedback to the upper management
Customer Support Tickets
Game Patch / Game Integrity
Game Patch content management
Event implementation and event representation
Dance Battle Audition – This was my first and main assignment. I was with this game for the longest, spanning almost all of my time there in E-Games. Handled: event planning and implementation and game patch testing and content management.
O2 Jam – This was the game that e-Games was first known for, and was probably the most memorable.
Granado Espada – I was briefly assigned to this game, taking care of the forum concerns. I did some planning for monthly events, but was reassigned to a new game before they were implemented.
Cabal Online – Initially assisted patch testing for this game before release. Also assisted in answering forum concerns and in patch testing.
RAN Online – This was my last assignment in the company. RAN Online was one of our biggest games in E-Games, so I had the primary task of implementing events as well as planning them, and of course leading customer support for this game.
February 2005 – October 2007 (Makati, Philippines) Senior Forum Moderator
Level Up! Philippines (http://levelupgames.ph) is the country’s first and biggest online game publisher which introduced the Massive Multiplayer Online Role Playing Game (MMORPG) genre to the Filipino psyche. With the success of our flagship title Ragnarok Online, we have become the premier force in online gaming entertainment in the Philippines.
Role tasks and responsibilities
My tasks in LU! as a forum moderator were basically to assist the Community Management team of pRO to moderate, and manage concerns that needed to be addressed, as well as to provide them a status update on the community on a weekly basis. I would say that this was the training ground for me for my foray into the MMO Publishing industry.